Shipping & Returns
Shipping Information
Timing is confirmed on the written quote for the approved product and route.
Delivery is 1.5% of the full pre-delivery order subtotal, including quoted installation, and is shown on the confirmed order.
Return Policy
Return eligibility, deadlines, fees, exclusions, and damage procedures vary by supplier and product. The accepted written quote and supplier policy control.
Important: Inspect Upon Delivery
Check all items when they arrive and follow the inspection and notice instructions shown on the written quote and shipping documents.
Returnable Items
- Eligibility depends on the approved SKU, condition, packaging, and supplier policy
- Any restocking fee is disclosed in the written terms
- Any return window is disclosed before the order is accepted
Non-Returnable Items
- Custom, installed, damaged, and opened items may be ineligible
- Accessories and trim may carry different supplier rules
- The written quote identifies final-sale items
Concealed Damage
Report concealed damage promptly using the notice window and documentation requirements shown in the written quote and shipping documents.
Questions about shipping or returns?
We're here to help.
Call (520) 462-6010